Website or Mobile app?

Does my Business need a Website or a Mobile App for Digital Marketing?
This is a big question in today’s time for traditional businessmen and hence we have tried to give a simple explanation towards it.

Current state:
  • Some businesses already have a website just for online presence. This website is not marketed to attract more audience. It is visited only by a known audience.
  • A few entrepreneurs have developed an app for their business. However it’ doesn’t have a strong user base.
  • Some of the businessmen still don’t believe in virtual marketing. Hence they don’t have an online presence yet.

Marketing matters most where the Audience is !!!  The study says a person on an average spends 2 hours /day on the internet.

The question comes in again, What should you do??
The answer depends on case to case basis. We have tried to jot down some simple scenarios.

Case 1: Pure Local Business

Your business is local such that your reach is less than 3-4 km of radius and you don’t even think the circumference is going to grow. Say your Margins are not too high.
e.g. Local Kirana shop, Restaurant, Dentist, local clothes shop, etc.

  • Basic Website (template-based) can be good, to begin with for some of the purely local business types as it helps for Brand building & Awareness. If your competitors have an online presence, It becomes a must to have a website and promote using different Digital Marketing techniques.
  • For this scenario, a mobile application is typically not recommended (maybe 1/100 exceptions) as your target audience is too less. It would be tough to have a good visitor count on your application.

You can opt for Social Media tools like Facebook, LinkedIn, Instagram, etc. for marketing with minimal investments.

Case 2: Local with good reach.

Your business is Local, however, you can cover a city with a circumference of around 15-20 km radius.
e.g. Specialized treatment center,  Manufacturer, etc.

  • For this scenario, the Developing & Marketing website could be a good move. Ensure you design a responsive website & start promoting it. The website will help to build a brand for your company. Since you are widespread, you cannot afford marketer or sales guy everywhere.
  • Developing app and mobile marketing might not be cost-effective for every business.  However, there can be some exceptions too.
Case 3: You are a mid-size firm.

We would consider a company with 50-1000 employees as mid-size
e.g. CA firm, Shipping & Logistics company, etc.

  • The website is a must for a mid-size firm. For mid-size companies (100+), typically website is present. Some of the companies are not promoting it. You definitely need to Promote your website for Brand Building, Lead generation & sales (if applicable).
  • The mobile app helps in brand creation. However, creating an App needs to have a clear purpose.

In case you are targeting an App for your Leads/ Customer, you need to ensure it gives continuous benefits to them (in terms of time or money or both).  It doesn’t make sense for a user to install your app otherwise. Additionally, you will have to market your app through online/ offline ways. Add that cost to your development cost and calculate ROI.

Case 4: You are a big firm

Big is a subjective term. However, We are considering companies with 1000+ employees as big here.

  • The big firm will have websites and most of them would be promoting it too. Some of them are leaders in their specific domain.
  • You can create an App for internal employees which will save your operational time and can give ease to employees. It’s worth going ahead. ROI would be quick as you have a huge employee base. You can also Target a mobile app for Brand building (which is a must if your business is a niche). If you are targeting Sales from your Mobile App, give better discounts via an app (like most eCommerce businesses are doing it currently).

If you have additional queries or want to know more about Digital Marketing, you can always reach us at 
Email: info@consultingpandit.com
Phone: 9967006659
Website: www.digitalconsultingpandit.com

Please share your comments !!!

#DigitalMarketing #DigitalConsultingPandit #WebsiteMarketing #DoINeedWebsite #MobileMarketing


Post by Digital Consulting Pandit

Digital Consulting Pandit is a Digital Marketing Agency in Mumbai established in 2015 and within this period we have served 100+ clients across the Globe. With the ‘Mind’ of a ‘Consultancy’ and the ‘Heart’ of an ‘Agency’, we believe in delivering results to our client. Technology is our core strength and marketing has always been our forte.